Customer Service: info@coultureroots.com
Free premium shipping on All Orders No Minimum Purchase
Free premium shipping on all orders
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
You'll never have to endure the discomfort of painful feet again. Cold Block Comforts provide a heavenly walking experience, offering all-day relief for your feet, joints, and hips.
ANTI SLIP & WATERPROOF
Cold Block Comforts are designed with anti-slip textured material to prevent you from slipping and falling as well as keeping your foot from coming out.
You also won't experience any chafing or blisters in the Cold Block Comforts.
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